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Refund and Returns Policy

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Refund & Cancellation Policy

For Orders Of Gemstone(s)

  • A cancellation fee of 20% of the total estimated amount will be levied upon cancellation of the order by the customer after placing an order on Gem Stones.
  • Any cancellation of Gem Stone(s) order by a customer before the dispatch of Final Product by us will result in 40% cancellation charges of total invoice amount.
  • Interest will be charged at the rate of 5% per month for any delays in payment of the balance amount. 
  • No cancellation or refund will be processed once the goods have been prepared/shipped/ready to be shippped.

 

For Orders Of Yantra(s) And Worship Plate (s)

  • Cancellation after a customer has placed an order for any type of equipment(s) but before the active process will result in cancellation of 30% of the total amount as a cancellation fee.
  • No refund of any kind will be given for cancellation of order(s) of any type of instrument(s) by a customer after the completion of the active process.
  • No cancellation or refund will be made once the Yantra(s) has been shipped/ready to be shipped.

 

For Other Astrological Services

  • No refund will be given for any type of worship and mantra chanting after it has been started or ordered.
  • No cancellation or refund will be made once the service is provided through email/telephone as per the order requirement.
  • After dispatching any type of Yantra(s) or Gem (S) it will not be changed.
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